At BooksFlows, we are committed to handling your information responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using our website.

By accessing or using this website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you visit our website or contact us:

  • Basic contact details you provide (such as name, email address, phone number, or business name).

  • Service-related information you share when submitting forms or inquiries.

  • Website usage data, such as pages visited, time spent on the site, device type, and browser information.

  • Cookie data, which helps improve site performance and user experience.

We do not knowingly collect sensitive personal information.

2. How We Use Your Information

We may use your information to:

  • Respond to your inquiries or service requests.

  • Provide information about our services.

  • Improve the functionality, content, and user experience of our website.

  • Maintain communication related to appointments, support, or updates.

  • Ensure website security and detect technical issues.

We do not sell or trade your information.

3. Cookies and Tracking

Our website may use cookies or similar technologies to:

  • Remember your preferences.

  • Analyze website traffic and performance.

  • Improve user experience.

You may choose to disable cookies in your browser settings, though some features of the site may not function properly.

4. Sharing of Information

We may share information with:

  • Trusted service providers who support our website operations (such as hosting or analytics).

  • Team members who need the information to respond to your requests.

We do not share information with unrelated third parties for marketing purposes.

5. Data Security

We take reasonable steps to keep your information secure. However, no online system is completely free from risk, and we cannot guarantee absolute protection.

6. Your Choices

You may:

  • Request that we update or correct your information.

  • Ask how your information is used.

  • Opt out of receiving non-essential communication.

To make a request, please contact us at Support@booksflows.com.

7. External Links

Our website may include links to other websites. We are not responsible for the privacy practices or content of those websites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Continued use of the site indicates acceptance of any new updates.

9. Contact Information

For questions about this Privacy Policy or to make a request, please contact:

BooksFlows
Email: Support@booksflows.com